Returns & Exchanges
At swapnearn, we want you to love every piece you wear, but we understand that sometimes the fit or style isn't quite right. We offer a hassle-free 30-day return policy on all unworn fashion items with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your swapnearn account, navigate to your order history, and select the items you wish to return to receive a unique return authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund or exchange.
- 3.Ship It Back
Print the prepaid shipping label provided in your email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.