Frequently Asked Questions

Everything you need to know about shopping and swapping at swapnearn.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all fashion items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against your favorite fitting garment for the best accuracy.

Are the items on swapnearn authentic?

Yes, we guarantee the authenticity of every item sold on our platform. Our team of experts inspects each piece to ensure it meets our high quality and brand standards.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.